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How to resolve vernee smart phone failure to restart and charge

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tommy Post time 2016-10-21 14:40:15 | Show all posts |Read mode
              How to resolve vernee smart phone failure to restart and charge

Recently some user feedback Thor and Apollo Lite device fail to restart and charge , after test found that may be due to power of battery ran out and long time discharge so that cause the failure to restart and system can not detect the battery .so your device may need reactivate the battery or remove the battery, reinstall and charge again.

In order to avoid those, offer some operation proposal in your daily usage :

1.) please try to connect the charger and charge for 5 -10 minutes, wait until appear the charging icon, if still fail to charge, you can contact your seller and go after sale service processing .



2.) please charge in time once system shown that the battery is low.

3.) please make sure your device has more than 30% power left on the battery ,and unplug the charger before upgrade.
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TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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