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Phone stop alone and need to be connected to restart

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girolda Post time 2016-12-05 06:46:39 | Show all posts |Read mode

model
Thor
OS version
6.0
Trouble Probability
100 %
Describe
When the phone is in standbay it stop alone and I need to conect it to power supply to can switch it on.

Then I can see the battery is correctly charged. I can use the phone without problem except if it goes in stanbay for a moment.
Steps
Goes in standbay
Stop alone after un undetermined time
Connect power supply and switch in manually on

Ok until it goes in standbay for a moment.
Picture



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Spani Post time 2017-03-15 07:59:45 | Show all posts
I have the same problem except my phone shows that the battery is on 1% when I connect it. But an hour before that it was around 30%, and it wasn't draining fast. Wifi and 4G was off.
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lucky Post time 2017-03-15 11:54:42 | Show all posts
Can you provide a picture?
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Spani Post time 2017-03-16 05:46:33 | Show all posts
A picture of what? I fully charged my phone, and on the third day when it whas left alone for 1 hour it completely discharged from around 30%
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Spani Post time 2017-03-16 05:51:34 | Show all posts
Edited by Spani at 2017-03-16 05:52

I can't take a picture of the battery discharge after the phone turned off.
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TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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