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Apollo - sound recorder not work!

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Malrhas Post time 2017-01-08 18:37:07 | Show all posts |Read mode
Edited by Malrhas at 2017-01-08 22:19

Hello vernee team,

yesterday i become my new apollo phone. The soundrecorder is not working!

is this a hardware fail or software failure?
Factory reset done - but nothing happens. If i use a microphone the soundrecorder works, but without microphone not. If i take a call, i hear the other person, but he not hear me.


Kernelversion: 3.18.22
Build-Number: alps-mp-m0.mp9-V1.78.1_nb6797.6c.m_P10
Version: Apollo_20161223051809


Can you Help?

Thanks

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tommy Post time 2017-01-09 15:30:02 | Show all posts
After reivew your issue , you may need to contact your seller to go after sale serverice processing ..
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 Author| Malrhas Post time 3 day(s) ago From the mobile phone | Show all posts
Hello thanks for the tip. I have a problem with shipping back to reseller (gearbest), normal shipping the phone come back because it is a dangerous package. Have vernee in Europe a service point for help to repair?
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Reply Support Not support

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