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Apollo - microphone/sound recorder not work!

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Malrhas Post time 2017-01-08 18:37:07 | Show all posts |Read mode
Edited by Malrhas at 2017-01-29 19:13

Hello vernee team,

yesterday i become my new apollo phone. The soundrecorder is not working!

is this a hardware fail or software failure?
Factory reset done - but nothing happens. If i use a microphone the soundrecorder works, but without microphone not. If i take a call, i hear the other person, but he not hear me.


Kernelversion: 3.18.22
Build-Number: alps-mp-m0.mp9-V1.78.1_nb6797.6c.m_P10
Version: Apollo_20161223051809


Can you Help?

Thanks

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tommy Post time 2017-01-09 15:30:02 | Show all posts
After reivew your issue , you may need to contact your seller to go after sale serverice processing ..
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 Author| Malrhas Post time 2017-01-21 04:32:26 From the mobile phone | Show all posts
Hello thanks for the tip. I have a problem with shipping back to reseller (gearbest), normal shipping the phone come back because it is a dangerous package. Have vernee in Europe a service point for help to repair?

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No centers in Europe.. You can sell to gearbest via trackek flat rate shipping, no issue with dangerous package (lithium battery inside) and no issue with customs  Details Reply Post time 2017-01-30 16:34
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megthebest Post time 2017-01-30 16:34:16 | Show all posts
Malrhas replied at 2017-01-21 04:32
Hello thanks for the tip. I have a problem with shipping back to reseller (gearbest), normal shippin ...

No centers in Europe..
You can send to  gearbest via tracked flat rate shipping, no issue with dangerous package (lithium battery inside) and no issue with customs
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

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