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BUG VERNEE MARS BLACK SCREEN

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Manumanu Post time 2017-01-21 19:41:40 | Show all posts |Read mode
I've a big problem with my vernee Mars! I was listening music and when i want stop the music, there were a black screen and i can t unlock my phone, i tried to reboot my phone but there is always this black screen with some colors flash... I need help, i bought the mars 1 month ago and vernee doesn't answer to me...
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Blake Post time 2017-01-22 14:21:49 | Show all posts
Please try to rebboot the device , how about the result ? thank you .
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Colbert Post time 2017-01-22 14:27:33 | Show all posts
if you can offer the video for our easy review ,wolud be highly apprecaited ,thank you.
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vitorhsb Post time 2017-01-24 20:21:24 | Show all posts
Unfortunatelly I also have this issue. Suddenly, without prior notice, the display just stopped working.Clearly there is a blueish backlight turned on but the image is not displayed accordingly.


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vicious186 Post time 2017-02-02 19:00:24 From the mobile phone | Show all posts
I have this problem too and when i press display on down side than display works here is video https://youtu.be/gxemV-AKQJU
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Newerth Post time 2017-04-10 14:47:53 | Show all posts
This happened to me as well this morning. So not just software faulty but hadware faulty as well. Great device, Vernee!
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lucky Post time 2017-04-11 14:02:36 | Show all posts
Contact your dealer ,provide after-sales service
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pedropm92 Post time 2017-04-22 03:30:26 | Show all posts
Really? Vernee doesn't mind when different clients have the same problem?

I'm from Spain, and today my screen turn to black too.

I come to this post waiting for find an answer, but I've only found an unsolved environment.

This problem looks masive, and if you don't have idea about how to solve it, clients will destroy your brand image (which I loved) soon.

Now, I have a mobile with this aspect: https://www.youtube.com/watch?v=Z9l9kqcbLfc  (It is not my vernee, but it has exactly the same problem)
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Newerth Post time 2017-04-25 18:56:36 | Show all posts
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TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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lucky Post time 2017-04-26 16:16:07 | Show all posts
Suggest you contact the dealer or manufacturer
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TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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