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Android 7.0 - NO fingerprint

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rvn1010 Post time 2017-02-22 06:15:50 | Show all posts |Read mode

model
Thor
OS version
7.0
Trouble Probability
100 %
Describe
when trying to set a fingerprint the message saying the setting of the fingerprint was not concluded and to try again or use another finger.
The problem is, this appears right after i click to start the setting. Without ding nothing the message shows and when i dismiss the message, it returns to main menu.
So it doesnt let me set a fingerprint saying that i tried but didnt work. But doesnt let me even try
Steps
settings -> security -> fingerprint-> Continue -> insert pin -> next -> [error message] (does not let me even try to set a fingerprint saying i already tried and didnt work. But doesnt let me even try)
Picture


Edited by rvn1010 at 2017-02-22 07:34

Does anybody have this problem??

When trying to set a fingerprint a message shows saying the setting of the fingerprint was not concluded and to try again or use another finger.
The problem is, this appears right after i click to start the setting. Without doing nothing, the message shows and when i dismiss the message, it returns to main menu.
So it doesnt let me set a fingerprint, saying that i tried but didnt work. But doesnt let me even try


Right after the update and following to the letter the update instructions, the main feature of this phone is gone.

And i used it! A lot!

I selfishly want that a lot of people get this bug, or else Vernee will just ignore me as always.

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martinbanshee Post time 2017-02-28 18:24:30 From the mobile phone | Show all posts
Vernees implementation of Android 7 is pretty poor, seems like there's been virtually no testing.
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Colbert Post time 2017-02-23 17:06:55 | Show all posts
my Thor fingerprint is more better than before  and they haved optimizted this on android 7.0 udpate .
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spanish Post time 2017-02-23 19:54:13 From the mobile phone | Show all posts
lucky replied at 2017-02-23 18:34
Thor does not support fingerprint payment function

But it was working on android 6 without problem ....
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billouetaudrey Post time 2017-02-22 07:09:14 From the mobile phone | Show all posts
Hi, do you try to reset our phone?
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 Author| rvn1010 Post time 2017-02-22 07:29:18 | Show all posts
billouetaudrey replied at 2017-02-22 07:09
Hi, do you try to reset our phone?

that was the first thing that i did.  still nothing.

it was working fine before the update
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billouetaudrey Post time 2017-02-22 17:08:05 From the mobile phone | Show all posts
Strange, my French people don't have issue and say fingerprint is better...
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spanish Post time 2017-02-23 02:44:55 From the mobile phone | Show all posts
Same bug, fingerprint not working. I can configure fingerprint And it's working, but not able to use it for unlocking And no reacting on PayPal. Very bad news
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spanish Post time 2017-02-23 03:20:28 From the mobile phone | Show all posts
After restart, working for unlocking screen. But still not work on paypal

Comments

Thor does not support fingerprint payment function  Details Reply Post time 2017-02-23 18:34
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Bastien Post time 2017-02-23 17:22:14 | Show all posts
we suggest you contact your seller to go after sale service processing !!
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lucky Post time 2017-02-23 18:34:11 | Show all posts
spanish replied at 2017-02-23 03:20
After restart, working for unlocking screen. But still not work on paypal

Thor does not support fingerprint payment function
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 Author| rvn1010 Post time 2017-02-23 19:12:42 | Show all posts
just reverted to 6.0.

Everything works fine now.

So it is definitely an Android 7.0 bug.

i will wait for an update

Comments

After the upgrade to Android 7, the first time in the boot process, whether there is a false encounter fingerprints  Details Reply Post time 2017-02-28 15:05
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