Problem, Phone does not start

Good morning, where there is a technical service in Europe, to send my phone vernee Apollo, yesterday it is turned off and does not turn on.

Thank you

Can you charge? Charging 5-10 minutes, the battery may be no electricity

Thanks, phone had battery more 80%, and when I connect current, I have had more than 10m, does not turn on any led and does not turn on

Next13 replied at 2017-03-01 19:13
Thanks, phone had battery more 80%, and when I connect current, I have had more than 10m, does not t ...

Can you provide video analysis?

Hi, how do I upload video?

Next13 replied at 2017-03-02 17:29
Hi, how do I upload video?

Recorded by other equipment video, uploaded to SkyDrive or YouTube, then send the link

lucky replied at 2017-03-02 18:21
Recorded by other equipment video, uploaded to SkyDrive or YouTube, then send the link

Ok, the phone has been charging for more than 5 hours, i have also tried other usb cable, i have also opened it and disconnected battery

[url]https://youtu.be/7V9_pEDXL2E[/url]

Next13 replied at 2017-03-02 22:55
Ok, the phone has been charging for more than 5 hours, i have also tried other usb cable, i have a ...

I suggest you contact the dealer back to the factory

Or connect other chargers and data lines
There may be a charger or data cable problems

Hello, service@vernee.cc does not respond to the mail, send my phone for the problem that does not turn on the service vernee spain and say the problem is the motherboard, does not cover the warranty, give me a budget of 190