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Problem, Phone does not start

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Next13 Post time 2017-03-01 17:30:56 | Show all posts |Read mode
Good morning, where there is a technical service in Europe, to send my phone vernee Apollo, yesterday it is turned off and does not turn on.

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lucky Post time 2017-03-01 18:11:25 | Show all posts
Can you charge? Charging 5-10 minutes, the battery may be no electricity
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 Author| Next13 Post time 2017-03-01 19:13:58 | Show all posts
Thanks, phone had battery more 80%, and when I connect current, I have had more than 10m, does not turn on any led and does not turn on

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Can you provide video analysis?  Details Reply Post time 2017-03-02 14:15
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lucky Post time 2017-03-02 14:15:54 | Show all posts
Next13 replied at 2017-03-01 19:13
Thanks, phone had battery more 80%, and when I connect current, I have had more than 10m, does not t ...

Can you provide video analysis?
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THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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 Author| Next13 Post time 2017-03-02 17:29:06 | Show all posts
Hi, how do I upload video?

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Recorded by other equipment video, uploaded to SkyDrive or YouTube, then send the link  Details Reply Post time 2017-03-02 18:21
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lucky Post time 2017-03-02 18:21:45 | Show all posts
Next13 replied at 2017-03-02 17:29
Hi, how do I upload video?

Recorded by other equipment video, uploaded to SkyDrive or YouTube, then send the link

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Ok, the phone has been charging for more than 5 hours, i have also tried other usb cable, i have also opened it and disconnected battery https://youtu.be/7V9_pEDXL2E[/url]  Details Reply Post time 2017-03-02 22:55
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 Author| Next13 Post time 2017-03-02 22:55:25 | Show all posts
lucky replied at 2017-03-02 18:21
Recorded by other equipment video, uploaded to SkyDrive or YouTube, then send the link

Ok, the phone has been charging for more than 5 hours, i have also tried other usb cable, i have also opened it and disconnected battery

[url]https://youtu.be/7V9_pEDXL2E[/url]

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I suggest you contact the dealer back to the factory  Details Reply Post time 2017-03-03 17:38
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lucky Post time 2017-03-03 17:38:14 | Show all posts
Next13 replied at 2017-03-02 22:55
Ok, the phone has been charging for more than 5 hours, i have also tried other usb cable, i have a ...

I suggest you contact the dealer back to the factory
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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lucky Post time 2017-03-03 17:51:39 | Show all posts
Or connect other chargers and data lines
There may be a charger or data cable problems
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 Author| Next13 Post time 2017-03-07 16:50:39 | Show all posts
Edited by Next13 at 2017-03-07 16:52

Hello, service@vernee.cc does not respond to the mail, send my phone for the problem that does not turn on the service vernee spain and say the problem is the motherboard, does not cover the warranty, give me a budget of 190
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