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[Thor E] Low mic volume during calls

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diggadugger Post time 2017-06-09 16:20:32 | Show all posts |Read mode

model
Thor
OS version
7.0
Trouble Probability
100 %
Describe
Low mic volume during calls in stock Android dialer (SIM).
Steps
Try WhatsApp and WeChat call over Wifi with no problem.
Picture


Edited by diggadugger at 2017-06-09 16:44

Just received my Thor E. I like the Phone very much but ...
I'm getting desperate, I cannot find any way to change the gain of my phone's microphone.
Keep getting complaints that it's hard to hear what I'm saying during calls, but only in stock dialer.
I've recorded some audio thru one of the free voice recorders and it sounded great.
Also calling via WhatsApp or WeChat is fine ...
Only in stock telephone App, I have to frequently repeat myself during calls.


Is anyone else having this problem?





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Ulf Post time 2017-06-30 17:18:49 | Show all posts
I can confirm the microphone off bug has to do with google now
If google now recognition on all screens is off phone call works in 15/6

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Ulf Post time 2017-06-25 20:39:20 | Show all posts
Edited by Ulf at 2017-06-26 03:21

Not solved, still have to press speaker button to get microphone to work WITH newest update!


definetly a software Problem in Vernee Thor fimware 15/6 still.

Please solve.

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 Author| diggadugger Post time 2017-06-09 16:34:39 | Show all posts
Edited by diggadugger at 2017-06-09 16:37

The bug report is for Thor E ...
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lucky Post time 2017-06-09 17:12:34 | Show all posts
diggadugger replied at 2017-06-09 16:34
The bug report is for Thor E ...

Everything is OK with me
1. suggest that you set out to other parts of the phone, the result?
(excluding environmental problems)
2. make another phone call, what's the result?
(exclude other network environment issues)

Comments

The problem only occurs in connection with the stock Android dialer on Thor E and calls I make via SIM card. If I insert the SIM card into another smartphone I do not have these problems.  Details Reply Post time 2017-06-09 17:18
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 Author| diggadugger Post time 2017-06-09 17:18:40 | Show all posts
Edited by diggadugger at 2017-06-09 17:21
lucky replied at 2017-06-09 17:12
Everything is OK with me
1. suggest that you set out to other parts of the phone, the result?
(e ...

The problem only occurs in connection with the stock Android dialer on Thor E and calls I make via SIM card.
If I insert the SIM card into another smartphone I do not have these problems.

This bug is also known at XDA. -> https://forum.xda-developers.com/android/help/vernee-thor-e-problems-t3618387
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lucky Post time 2017-06-09 17:39:23 | Show all posts
diggadugger replied at 2017-06-09 17:18
The problem only occurs in connection with the stock Android dialer on Thor E and calls I make via ...

I suggest you change the environment to try
If the fault is the same,
Suspected problem microphone

Comments

Yes changed the environment ... sorry. But with all other Apps (WhatsApp, WeChat, Signal ...) the microphone during calls works fine, this is a software problem.  Details Reply Post time 2017-06-09 17:41
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 Author| diggadugger Post time 2017-06-09 17:41:43 | Show all posts
lucky replied at 2017-06-09 17:39
I suggest you change the environment to try
If the fault is the same,
Suspected problem micropho ...

Yes changed the environment ... sorry.

But with all other Apps (WhatsApp, WeChat, Signal ...) the microphone during calls works fine, this is a software problem.
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billouetaudrey Post time 2017-06-09 18:09:42 | Show all posts
Hi, do you try to increase mic with MTK Engineer Mode ?

Comments

Yes ... with no effect.  Details Reply Post time 2017-06-09 18:11
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 Author| diggadugger Post time 2017-06-09 18:11:28 | Show all posts
Edited by diggadugger at 2017-06-09 18:13
billouetaudrey replied at 2017-06-09 18:09
Hi, do you try to increase mic with MTK Engineer Mode ?

Yes ... with no effect.
In German forums the problem is also discussed. Not all devices seem to be affected.
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lucky Post time 2017-06-09 18:26:03 | Show all posts
diggadugger replied at 2017-06-09 17:41
Yes changed the environment ... sorry.

But with all other Apps (WhatsApp, WeChat, Signal ...)  ...


1. using the right hand to make a phone call, what is the result? (the hand may block the microphone)
2. with the use of microphone headset telephone, what is the result?

Comments

1. still same bug using the right hand ... n 2. still same bug using a headset ... but ONLY with stock Android dialer ... with WhatsApp/WeChat no Problem.  Details Reply Post time 2017-06-09 18:33
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 Author| diggadugger Post time 2017-06-09 18:33:25 | Show all posts
lucky replied at 2017-06-09 18:26
1. using the right hand to make a phone call, what is the result? (the hand may block the microp ...

1. still same bug using the right hand ... n
2. still same bug using a headset ...

but ONLY with stock Android dialer ... with WhatsApp/WeChat no Problem.
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