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[Thor E] Low mic volume during calls

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Ulf Post time 2017-06-26 16:34:37 | Show all posts
lucky replied at 2017-06-26 09:43
is no sound or sound a small microphone? Thank you

no sound, people can not hear me while i can hear them
i have to press the speaker button then (what is strange, NOT the microphone button)
factory reset after upgrade i did
didnt solve
phone call function needs help
also in WhatsApp calls the loudness of the speaker is much better
while in phone call with full loudness its not really satisfying

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Ulf Post time 2017-06-26 21:04:15 | Show all posts
Edited by Ulf at 2017-06-26 21:13
tronic replied at 2017-06-26 06:30
Hello I'm french
The microphone is off on appeal because of "detect google ok"
I have disabled in  ...

thats a good hint, here is also google now activated...dont know if that can be a reason. on the other hand all other phones do not have problems with that ^^ might be that the microphone has to be activated different when google now is active ? Software support team ? ^^

and still the problem with the speaker loudness /sound quality like stated above

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gexpo Post time 2017-06-30 03:15:26 | Show all posts
Sorry, i received monday my vernee. and NOW i think it's a PIECE OF CRAP!!
i ask send me back my money for buying a new P8!
I got the same problem after firmware update, and i'm experiencing lot of problems due to uncorrect touch pointing and low call volume.
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lucky Post time 2017-06-30 09:51:31 | Show all posts
gexpo replied at 2017-06-30 03:15
Sorry, i received monday my vernee. and NOW i think it's a PIECE OF CRAP!!
i ask send me back my mo ...

is Update to June 15th version?
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Ulf Post time 2017-06-30 17:18:49 | Show all posts
I can confirm the microphone off bug has to do with google now
If google now recognition on all screens is off phone call works in 15/6

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guilamu Post time 2017-07-04 22:15:51 | Show all posts
Like everybody else here, super low mic on phone calls, can't have a single conversation with this phone

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Ulf
if you have latest firmware: 15/6 just go to google app/google now/ deaktivate voice commands on EVERY screen. If that does not help do a full wipe/factory reset after latest update install That sho  Details Reply Post time 2017-07-05 14:21
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lucky Post time 2017-07-05 11:09:02 | Show all posts
guilamu replied at 2017-07-04 22:15
Like everybody else here, super low mic on phone calls, can't have a single conversation with this p ...

I suggest you use the test call phone with MIC American Standard headset, the result?
If normal, it might be that the MIC ontology is bad
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Ulf Post time 2017-07-05 14:21:48 | Show all posts
Edited by Ulf at 2017-07-05 14:25
guilamu replied at 2017-07-04 22:15
Like everybody else here, super low mic on phone calls, can't have a single conversation with this p ...

if you have latest firmware: 15/6 just go to google app/google now/ deaktivate voice commands on EVERY screen.
If that does not help do a full wipe/factory reset after latest update install
That should do.

P.S. to lucky :

Its a known Problem that if google now/google assistant is activated on every screen you need to tap on speaker button to unmute the microphone.
I think for your developers it should be easy to do a workaround that is more customer friendly for your customers outside china who want to use google now or google assistant.

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