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[Thor E] Low mic volume during calls

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Pikachu1233 Post time 2017-06-10 16:45:12 | Show all posts
Strangely this morning, I've tried again and the problem was gone!!!!

I was trying to compare the quality between headset and stock telephone. I was sitting in the garden and called at home (10 m. away). My son answered. The quality was even better with stock phone. What a surprise.

Yesterday, I restarted the phone in recovery, trying to erase some cache. I only succeded once in getting into in recovery because the procedure is strange. I didn't find any option to clear the cacheI wanted. I restarted the phone.

Today, the problem seem to be gone.

It's not a solution, but it's good for me.

Bye
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Pikachu1233 Post time 2017-06-10 17:13:00 | Show all posts
It's more and more strange!

I called my son on his mobile phone and there was the problem again. He could't hear me correctly. I called a friend at home same problem. When I call my home number...no problem
With whatsapp no problem, maybe a high pitch sound while talking but I can be understood.
I'm getting tired of trying.
Any suggestion?
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pmk Post time 2017-06-11 03:37:37 | Show all posts
Hi, I have the same problem: In a phone call the other guy can barely hear me. My voice is very low and unclear. This is quite disappointing. I was hoping that a new phone in 2017 supports.. well .. phone calls.

Newest update (25-05-2017) and I did a reset afterwards.

I could compare the Thor E to an old Thor. The Thor has much better sound quality!
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Pikachu1233 Post time 2017-06-11 06:03:13 | Show all posts
Well, I just hope it's a bug and that Vernee will find a solution.
Vernee wake up!!!!
I cannot use the phone and I'm not the only one.

No good!!!
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lucky Post time 2017-06-12 11:39:30 | Show all posts
Recommended backup data recovery factory settings,
What's the result?

Comments

I have reset the Thor E to factory settings. The bug is still there - asolut no effect. My friend at the other end can barely hear me. Microphone volume is very low, but only in stock Android pho  Details Reply Post time 2017-06-12 12:54
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 Author| diggadugger Post time 2017-06-12 12:54:20 | Show all posts
lucky replied at 2017-06-12 11:39
Recommended backup data recovery factory settings,
What's the result?

I have reset the Thor E to factory settings.
The bug is still there - asolut no effect.
My friend at the other end can barely hear me.
Microphone volume is very low, but only in stock Android phone app.

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lucky Post time 2017-06-12 13:09:09 | Show all posts
diggadugger replied at 2017-06-12 12:54
I have reset the Thor E to factory settings.
The bug is still there - asolut no effect.
My frie ...

Thank you for your feedback
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lucky Post time 2017-06-12 14:49:06 | Show all posts

1. the use of hands-free calls, call for mouth microphone
(around 10CM distance)
What's the result? This will benefit analysis
2. whether the receiver is lowering the volume of the receiver, please confirm?
The above exclusions, suggest to contact the seller to solve

Comments

1. Still the same ... with stock Android phone app still low microphone volumen. 2. I don't unsterstand ... the receiver of the call? Whether I or the receiver of the call changes the volume has no  Details Reply Post time 2017-06-12 15:33
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 Author| diggadugger Post time 2017-06-12 15:22:39 | Show all posts
billouetaudrey replied at 2017-06-12 13:36
Can you try this step :

http://www.tablet-user.fr/astuces/vernee-thor-e----allo--je.html

Bug is still there.
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 Author| diggadugger Post time 2017-06-12 15:33:51 | Show all posts
lucky replied at 2017-06-12 14:49
1. the use of hands-free calls, call for mouth microphone
(around 10CM distance)
What's the resu ...

1. Still the same ... with stock Android phone app still low microphone volumen.
2. I don't unsterstand ... the receiver of the call? Whether I or the receiver of the call changes the volume has no effect on the bug.

I contacted the seller. I should send the smartphone to him to repair, but this does not make sense ... it is a software bug.
I don't think Gearbest have the skills to repair it.

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