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[Thor E] Low mic volume during calls

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billouetaudrey Post time 2017-06-09 18:47:44 | Show all posts
So, it's a software issue Good to know that
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Pikachu1233 Post time 2017-06-10 05:53:49 | Show all posts
Hello
I confirm. Same problem.
With Whatsapp my callers can hear me.
With the stock telephone or another I cannot have a conversation (to low) because I can barely be heard.
Hope it's a bug
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billouetaudrey Post time 2017-06-10 15:39:07 | Show all posts
Pikachu1233 replied at 2017-06-10 05:53
Hello
I confirm. Same problem.
With Whatsapp my callers can hear me.

Yes it's a bug because the mic for whatsapp and for telephone is the same...

hope they fastly resolve this issue
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billouetaudrey Post time 2017-06-10 15:40:24 | Show all posts
Can you try with a headset ?
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Pikachu1233 Post time 2017-06-10 16:45:12 | Show all posts
Strangely this morning, I've tried again and the problem was gone!!!!

I was trying to compare the quality between headset and stock telephone. I was sitting in the garden and called at home (10 m. away). My son answered. The quality was even better with stock phone. What a surprise.

Yesterday, I restarted the phone in recovery, trying to erase some cache. I only succeded once in getting into in recovery because the procedure is strange. I didn't find any option to clear the cacheI wanted. I restarted the phone.

Today, the problem seem to be gone.

It's not a solution, but it's good for me.

Bye
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Pikachu1233 Post time 2017-06-10 17:13:00 | Show all posts
It's more and more strange!

I called my son on his mobile phone and there was the problem again. He could't hear me correctly. I called a friend at home same problem. When I call my home number...no problem
With whatsapp no problem, maybe a high pitch sound while talking but I can be understood.
I'm getting tired of trying.
Any suggestion?
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pmk Post time 2017-06-11 03:37:37 | Show all posts
Hi, I have the same problem: In a phone call the other guy can barely hear me. My voice is very low and unclear. This is quite disappointing. I was hoping that a new phone in 2017 supports.. well .. phone calls.

Newest update (25-05-2017) and I did a reset afterwards.

I could compare the Thor E to an old Thor. The Thor has much better sound quality!
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Pikachu1233 Post time 2017-06-11 06:03:13 | Show all posts
Well, I just hope it's a bug and that Vernee will find a solution.
Vernee wake up!!!!
I cannot use the phone and I'm not the only one.

No good!!!
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lucky Post time 2017-06-12 11:39:30 | Show all posts
Recommended backup data recovery factory settings,
What's the result?

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I have reset the Thor E to factory settings. The bug is still there - asolut no effect. My friend at the other end can barely hear me. Microphone volume is very low, but only in stock Android pho  Details Reply Post time 2017-06-12 12:54
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 Author| diggadugger Post time 2017-06-12 12:54:20 | Show all posts
lucky replied at 2017-06-12 11:39
Recommended backup data recovery factory settings,
What's the result?

I have reset the Thor E to factory settings.
The bug is still there - asolut no effect.
My friend at the other end can barely hear me.
Microphone volume is very low, but only in stock Android phone app.

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