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OOB sound problem

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zorzgeo Post time 2017-07-19 11:25:57 | Show all posts |Read mode
Hi.
I bought Vernee Apollo (X25) a few days ago and there no are any sound on the phone OOB.
No Ear Speaker sound, no Ringer Speaker sound no Earphones sound.
I have hard resest  and rise up/down sound/ringer sliders, flashed OTA firmware, gently knock it backward but no any sound at all...
After a couple of hour of a phone stans by sound appears for a short but desapeared agai and so on...
Now, sometimes i have all sound working and sometime don't working at all (as i described).
It's all out of the box.
I dont know what to do?
Any advice please?

TNX
Alea Iacta Est!
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lucky Post time 2017-07-19 14:28:47 | Show all posts
Try restoring factory settings. What is the result?
The above can not solve the problem, it is recommended to contact the seller
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 Author| zorzgeo Post time 2017-08-04 13:36:54 | Show all posts
Problem not solved with hard reset.
Phone mainboard is faulty! so i must ored mainboard as a replacement part for my brand new phone
What a shame for Vernee!
Also i am contacted Vernee FB page with question where to buy a mainboard for my phone but still no answer!!! Really the shame
I can't send my phone to Gearbest for RMA because it's too complicated.

QUESTION FOR ALL:
- PLEASE POST ME A LINK WHERE TO BUY NEW MAINBOARD FOR APOLLO MODEL (X25) !!!

TNX
Alea Iacta Est!
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 Author| zorzgeo Post time 2017-08-08 11:31:51 | Show all posts
WHAT A SHAME FOR VERNEE!
NO ANY, ANY ANSVER FROM FACEBOOK PAGE, NO ANY ANSVER FROM THEIR SUPPORT AND NO ANY ANSWER FROM REPARTURE SERVICE!!!
SHAME, SHAME, SHAME!
Alea Iacta Est!
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 Author| zorzgeo Post time 2017-09-04 03:03:41 | Show all posts
Just to report i have repair my Apollo with a new mainboard ordered from China and now, all works like a charm!
Alea Iacta Est!
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e8hffff Post time 2017-09-12 00:29:57 | Show all posts
Sure you don't have bluetooth sound coupled to another player?  Try updates too.
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