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Vernee Thor Plus - Camera is way too dark

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the0 Post time 2017-10-01 00:42:46 | Show all posts |Read mode

model
Thor
OS version
7.0
Trouble Probability
100 %
Describe
The camera takes pictures that are way too dark.
When compared to the Thor E, we can clearly see that there is a real problem.
Moreover, with the 2.0 aperture, it should not be the case at all.
Steps
Taking Picture
Picture


Hi,

The camera takes pictures that are way too dark on the Thor Plus.

When compared to the Thor E, we can clearly see that there is a real problem:
https://my.pcloud.com/publink/show?code=XZQe4k7ZOmwTuxeUjkuXtHb82s3Tu8cCfYV7

Moreover, with the 2.0 aperture, it should not be the case at all !

Is this a software issue that is going to be addressed in the next update ?
Or is this a real problem with the camera ? In this case, I will return the product since the camera is not usable..

Comments

same problem here  Post time 2017-10-18 19:31
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Loki Post time 2017-10-13 21:25:10 | Show all posts
I have the same thing.
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juniorribeiro30 Post time 2017-10-19 05:51:09 | Show all posts
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 Author| the0 Post time 2017-10-21 19:21:55 | Show all posts
Edited by the0 at 2017-10-22 05:22

Thank you.
After many hours of searching, it was the update that caused the problem with the camera.

I found a stock rom with a scatter file online to rollback to default, and the camera is fixed.

Comments

how did you do it? I could not :/  Details Reply Post time 2017-10-23 00:08
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juniorribeiro30 Post time 2017-10-23 00:08:23 | Show all posts
the0 replied at 2017-10-21 19:21
Thank you.
After many hours of searching, it was the update that caused the problem with the came ...

how did you do it? I could not :/
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

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juniorribeiro30 Post time 2017-10-23 00:08:51 | Show all posts
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 Author| the0 Post time 2017-10-23 19:39:57 | Show all posts
Edited by the0 at 2017-10-23 19:41

Here is the stock rom:
https://cloud.mail.ru/public/3jw ... r_Plus_20170823.zip

Use SP FlashTool to flash it to your phone as always

PS:
If you cannot download the link with your browser, use JDownloader

PS2:
Only the file "Thor_Plus_20170823.zip" is required

Comments

need to back up?  Details Reply Post time 2017-10-25 08:25
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zerik1 Post time 2017-10-24 08:46:22 | Show all posts
Sp FlashTool > only download!

Comments

i'll use firmware upgrade or download only?  Details Reply Post time 2017-10-27 04:16
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juniorribeiro30 Post time 2017-10-25 08:25:04 | Show all posts
the0 replied at 2017-10-23 19:39
Here is the stock rom:
https://cloud.mail.ru/public/3jw ... r_Plus_20170823.zip

need to back up?
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

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 Author| the0 Post time 2017-10-26 01:30:08 | Show all posts

Make sure to uncheck "userdata" when you flash the Stock ROM
If userdata is checked, you will loose all your data.
If you uncheck it, you don't need to make any backups.

Comments

inclused nvram?  Details Reply Post time 2017-10-26 06:47
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