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Mars Pro Fingerprint Hardware Problem

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Superhero Post time 2017-11-26 20:40:16 | Show all posts |Read mode
Edited by Superhero at 2017-11-26 20:42

Since neither the message I sent via facebook page of Vernee nor the ticket that I sent a month ago have been replied (terrible costumer support as far I can tell), I'm posting here hoping that some fix has been found.

"Out of nowhere the fingerprint sensor stopped working and the lock screen shows an error stating that there is a fingerprint hardware problem. What can I do to fix it? It doesnt work either with the charger on or without it (similar problem with thor and while charging it worked) and I also tried to drain the battery. I want to avoid full reset."

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