Thor E compass does not work after OTA update

Hi everybody, why no one talks about the major bug of this phone: the compass?
I've been waiting for a bugfix for months.
I'm wondering why vernee does not provide a new firmware with working compass.
This is very annoying and disappointing.

I'm considering sending back two units, I bought them on amazon so I can do that within 2 years from purchase.

This manufacturer looks poor and unreliable.

Anybody else has this problem with this phone? How to contact the manufacturer?

Thanks a lot!
Alessandro, Italy

I am also facing the same issue, this is a critical thing and Vernee don't care about it. I will also open a dispute with GearBest requesting them to buyback this cellphone.

Estou com o mesmo problema. Bússola no funciona e GPS instável, desconectando a todo momento.