Open the left

VARNEE MARS - Warranty problem

[Copy link]
rytisr Post time 2018-04-04 17:27:43 | Show all posts |Read mode
I am writing to you because I have problems with the official seller that you have posted on your site.
I bought VARNEE Mars less than a year ago and I really liked it. But after 6 months the microphone stopped working, so I only use it with the headset.
Now something happens that the phone is charging very slowly, about 5-10% per hour.
Also, vertical bars appear on the screen, which sometimes disappear.

I contacted the seller on coolicool witch has offered 1 year warranty before buying, but now he only offered a 15USD coupon to buy a new phone. No warranty.
This offer is inadmissible for me because I bought the phone less than a year ago and was promised a warranty period of at least 1 year.

Please help to solve a problem.
I have an open ticket on your site (http://www.vernee.cc/ticket), but no raction at all.

I think this seller really does not advertise your relationship.

Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply

Use magic Report

 Author| rytisr Post time 2018-04-04 17:33:51 | Show all posts
Edited by rytisr at 2018-04-04 17:48

This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

 Author| rytisr Post time 2018-04-04 17:36:02 | Show all posts
Edited by rytisr at 2018-04-04 17:49

This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

 Author| rytisr Post time 2018-04-04 17:38:31 | Show all posts
Edited by rytisr at 2018-04-04 17:47

Photo
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply

Use magic Report

goohos Post time 2018-08-14 01:35:29 | Show all posts
Hello, can u say something about a monitor phone mobile recorder on Android. How can we use this application in our phones?
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules