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vernee Post time 2016-05-18 19:08:49 | Show all posts |Read mode
To serve you well we need to collect the problems you encounter during daily usage. Please reply this post which is designed exclusively to glean your feedbacks. We will fix the bugs and push updates to you according to what we get here.

Please offer the below information:
  1. Handset Model:
  2. Problem(s)/Feedback(s):
  3. Screenshot of the problem(optional):
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Note: After we glean your feedbacks periodically, the reported bugs will be fixed in next OTA update (In case that we haven’t finished fixing some bugs, we will offer solution in later updates).


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mik_09 Post time 2016-07-03 20:41:29 | Show all posts
Edited by mik_09 at 2016-07-03 15:42

Handset Model: Vernee Thor
Problem :
1. touchscreen freezes  in small move - NO move
2. touchscreen not true reaction swipe/touch
*see in video(not my but I have this problems)sorry my bad english

Comments

i have the same  Post time 2016-08-22 04:29
Hi I have the same problem, I'm running the 4th update. this issue makes it sometimes difficult to write with Swiftkey keyboard or any predictive swipe keyboard. Also the scrolling speed is far from c  Details Reply Post time 2016-08-11 06:20
Dear vernee team, i have exactly the same problem shown in this video: https://www.youtube.com/watch?v=XeLpKNPgjHU If you are scrolling fast it is working, but scrolling slowly is impossible. The d  Details Reply Post time 2016-07-16 00:03
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AndreasB. Post time 2017-06-15 20:24:40 | Show all posts
Handset Model: Vernee Thor E
Problem(s)/Feedback(s): after the update to the latest version Thor_E_20170607181536 the compass don't work.
Google Maps and other apps can't find the compass.

How can I solve this problem?
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verneeopinion Post time 2016-06-01 23:21:06 | Show all posts
Edited by verneeopinion at 2016-06-08 07:32

model: Vernee Thor
bug: Permissions.
Google applications do not keep the modified permissions. I remove permissions photos or google to view contacts, gallerie or phone. After a while, perhaps to restart, applications again have all permissions. At the time it keeps the change but after a while the modification is removed and vueleve to have permissions for everything.


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sid
Have the same issue. Need this to be fixed immediately.  Details Reply Post time 2016-11-20 06:24
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yuri83 Post time 2016-05-31 01:51:29 | Show all posts
Edited by yuri83 at 2016-05-31 01:56

Hello everybody. Two bug:
1) Search bar google replaced by generic bar
http://i.imgur.com/ELhVjJP.png

http://i.imgur.com/NdpCBuv.png

my solution, disable search app (version 6.0-1462356774), clear data Launcher3 app

2)When i write a sms (Wind, Italy phone company), when i return to conversation list it appears "unknow name artist". After one minute, it appars the correct sending time

http://i.imgur.com/mFvi7Bn.png

http://i.imgur.com/e0A8lG8.png

Comments

Great, it works! Thanks a lot  Post time 2016-06-01 05:03
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enetzlsg Post time 2016-05-21 14:31:01 From the mobile phone | Show all posts
I'll post here the information of the thread I started... :- Capacitive buttons' function: we do preffer an standar config like recently opened apps | home | back as menu button is mostly useless in marshmallow. - Camera doesn't record in .mp4. - Some users can't start the phone when SIM's pin and fingerprint lock are enabled together. - There is a noticeable little lag when scrolling the screen in any way (scrolling settings, FB timeline or the launcher screens, for example). - The lockscreen we have is laggy as fuck and above all, it is not possible to scroll down the status bar, so,  why not to use the stock android lockscreen? - There's something wrong with the SD card: some users can't run apps which are installed there, others can't even set it as internal memory. - It seems that screen rotation can't be locked propperly.  - Capacitive keys don't vibrate when in silent mode.  - Google now seems to only start from it's widget.  - Fingerprint scan isn't as accurate as it should be. - Fingerprint sensor seems to loose sensivity or even to stop working.

Comments

Thanks for detailed and practical feedback and sorry for the inconvenience. Our engineers are now in the middle of testing them and will work out a solution to solve those problems. Kind regards.  Details Reply Post time 2016-05-23 10:46
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Bogey Post time 2016-08-23 23:04:08 | Show all posts
BasedKiwi replied at 2016-08-19 06:48
Issues: search bar replaced with generic one, unable to fix, touch screen performance is very poor,  ...

"Touch screen performance is very poor"
I agree, when scrolling or panning in games, the screen is lagging. Like every 200 millisecond scrolling will judder / slow down.
If enabling from Developer options Input: "Pointer Location", then scroll, it will show more dots while it is having the judder effect.

With inertia scrolling (after releasing the finger) it is smooth, so it is not about performance of updating the screen.
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Aleska Post time 2016-05-19 22:17:11 | Show all posts
Edited by Aleska at 2016-05-19 22:22

Handset Model: Thor
Problem(s)/Feedback(s): MMITEST keeps opening frequently when phone awakens from sleep and randomly when using widgets. I only have SIM test left because I don't have two SIMs to test. Is it possible to have a new option in the test to flag test options as working?
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How did you figure out what are the tests? I have a few I cant pass, because I don't know what they are This MMI test app is always poping up when I open some aplications. Pretty annoying because  Details Reply Post time 2016-05-20 18:29
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giumauro Post time 2016-05-19 19:07:03 | Show all posts
Handset Model: Vernee Thor
Problem(s)/Feedback(s): Fingerprint sensor doesn't work very well. Moreover it recognises some touch even if the phone is leading on a table, or desktop. I had to disable it because it vibrates all nigt long as if someone was tring to unlock the phone.
Anothe issue is that randomly an MMI TEST starts while using phone.
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adol Post time 2017-09-11 11:16:42 | Show all posts
lucky replied at 2017-08-24 19:31
Microphone without sound, I suggest you contact the seller
It could be a hardware problem

It is not hardware because it works perfectly the microphone in other applications. In calls does not work the microphone unless you activate the speaker then if the microphone works, so the problem is another.
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zusatzmetall Post time 2017-09-10 20:38:06 From the mobile phone | Show all posts
Update Thor_E_20170829183629 Compass and other Sensors still not working.
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giulio Post time 10 hour(s) ago | Show all posts
Handset Model: Vernee Thor Plus

Problem(s)/Feedback(s): The microphone does not always work, only sometimes. I have this problem with some apps: calls, whatsapp voice messages, voice recorder,...
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giulio Post time Yesterday 17:14 | Show all posts
Handset Model: Thor Plus

Problem(s)/Feedback(s): When I make a normal call the microphone doesn't work straight away. I need to turn on and off the speaker option in the calling screen. In this way the microphone starts working and the other person can hear me clearly. It's annoying to do this trick every time I make a call.
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yuri83 Post time 4 day(s) ago From the mobile phone | Show all posts
Thor, last ota.. No root, but safetynet cts profile match failed
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Apelsin4ik Post time 2017-12-04 22:30:48 | Show all posts
Edited by Apelsin4ik at 2017-12-04 22:49

Edited by Apelsin4ik at 2017-12-04 22:47


1) Hello , i have the same problmes...the sensitive buttons, randomly works ( together) not sepparatelly . No reset/reboot/switch off....solving this problem . That was first.

2)First of all camera dissapointed me ...it was perfectly clear,but working good only when day light , at night NOTHING you can see.

3)Was an uptdate, updated...yes, it solved the light problem, but the quality is worser, focus works badly (feeling that when you turning left-right ) its working on 0.3mpx ...old phone ...like in minecraft. i need to not move for 1-3 secs without ...breathing ...to make a good photo ...

4)And the most big problem is that someone calls me , i must switch loud and back to caller can hear me . also he cant ! GSM calls directly are not working ( caller doesn`t hear me ,but i hear him perfectly , and the mic is very very bad ...i need to scream in mic to caller hear me ) .....i am very mad...when i am at work ...and i need to do many things but when call, i can`t answer... only on the loud....

5)too bad that the phone comes without headphones and case (metal body is pretty fast scratching...) i had mhy own headphones, but  after 20 times of insert in ...and out ...the 3.5 out is pretty hard to insert in or out the jack . so it scratchet the 3.5mm jack of my headphones and now i must buy another ones... well. I hope the new updates will resolve that problems ... i understand that the model is new and fresh . But , Dear , Vernee soft developers , the phone looks good, good display , but the sound dinamics are not so laud . Hope to see soon the solving for these problems . Regards, thank you ! =)  
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salviuks Post time 2017-12-03 23:32:08 | Show all posts
Model: Thor plus
Problem: When using third-party camera app, the photos are way darker than stock camera app. Also after using ultra power saving the tiles in notification panel are reset.
Screenshots: https://imgur.com/a/OovdF
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Ppic Post time 2017-11-16 03:49:25 | Show all posts
Handset Model:vernee thor plus last OTA update
Problem(s)/Feedback(s):autobrightness doesn't work
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Ppic Post time 2017-11-16 03:48:26 | Show all posts
Handset Model:vernee thor plus last OTA update
Problem(s)/Feedback(s)ften, when i unlock my phone, sensitive button doesn't work. i may work next time, maybe not, event rebooting the phone isn't working 100% to get them back.
sometime i get them back by locking/unlocking many time.
really paintfull problem
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davegase Post time 2017-11-06 06:46:12 From the mobile phone | Show all posts
Model: Vernee Thor E.         When making or receiving voice calls the person on the other end of the line cannot hear me unless I put the call on loudspeaker. Or temporarily switch loudspeaker on and off again. I have to do this every time I make or receive a call. I've seen this fault on other posts so please make this a priority to fix!
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davegase Post time 2017-11-06 06:42:51 From the mobile phone | Show all posts
When making or receiving voice calls the person on the other end of the line cannot hear me unless I put the call on loudspeaker. Or temporarily switch loudspeaker on and off again. I have to do this every time I make or receive a call. I've seen this fault on other posts so please make this a priority to fix!
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