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acertboy Post time 2017-10-01 14:25:13 | Show all posts
Edited by acertboy at 2017-10-01 14:26

Handset Model: ThorProblem: after installing the stock rom the screen did not respond to my touches, I was only clicking on random places
Video showing the problem: https://youtu.be/WL8Pd63v29s
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the0 Post time 2017-10-02 00:54:01 | Show all posts
    Handset Model: THOR PLUS
    Problem(s)/Feedback(s): Camera is way too dark. Software Issue ?
    Screenshot of the problem(optional): https://my.pcloud.com/publink/sh ... kuXtHb82s3Tu8cCfYV7

Related to : http://bbs.vernee.cc/forum.php?mod=viewthread&tid=2105
And ticket : #14220
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Bogey Post time 2017-10-03 01:07:24 From the mobile phone | Show all posts
Google Play is telling that my device is not certified. Now on Katsomo application not working. The app provider tells they don't support unofficial Android devices. What to do now.
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Nutzz Post time 7 day(s) ago | Show all posts
Hey Vernee Team,

No answers for a while !!!
Do you abandon your customers ?

I liked my first thor. My Thor E whith such bugs will be my last Vernee if there is no correction. I was impressed by Vernee Mix 2 but without support from Vernee Team, I will search for another serious brand
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the0 Post time 6 day(s) ago | Show all posts
Yeah. They don't offer any kind of after-sale service.
I will never buy from them again
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Loki Post time 6 day(s) ago | Show all posts
Edited by Loki at 2017-10-13 21:26

Dear Team,

I just got a Thor Plus and it still has the following bugs in the software:
- Compass isn′t recognised (but it was advertised!)
- I use a different launcher than the original and when I switch from E-ink mode to normal mode, i go back to default vernee launcher, the default launcher setting is reset and I have to choose a default launcher again. Why not restore the setting from before the E-ink mode? Should be an easy solution!
- Low maximum sound level when making calls, both regular calls and on speaker
- During a phone call, keyboard appears and my ear or my face touches button on the screen and even hangs up the phone. (I don't have any double-tap-wake-up feature on)
- Camera pictures are very dark
(it probably has more of the Thor E bugs that Nutzz reported but I didn't test the others)

Thank you,
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DiegoAndrade Post time 5 day(s) ago | Show all posts

Handset Model: Thor E
Problem(s)/Feedback(s): If you turn on the auto brightness with the brightness level low in a dark place, the screen gonna completely dark as if it be turned off, and only is possible light up if you go to an illuminated place.
Screenshot of the problem(optional):
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

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