Open the left

Report Bugs Here

  [Copy link]
yuri83 Post time 2017-12-14 14:16:11 From the mobile phone | Show all posts
Thor, last ota.. No root, but safetynet cts profile match failed
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

giulio Post time 2017-12-17 17:14:18 | Show all posts
Handset Model: Thor Plus

Problem(s)/Feedback(s): When I make a normal call the microphone doesn't work straight away. I need to turn on and off the speaker option in the calling screen. In this way the microphone starts working and the other person can hear me clearly. It's annoying to do this trick every time I make a call.

Comments

Disable the google OK . and mic will continue working normally . Hope Vernee developers will help us ! same problems too slow camera very bad focus + sens buttons randomly not work (both ).  Post time 2017-12-31 18:14
same issue with my thor plus. It is very annoying ! We need a quick answer to correct the issue from Vernee.  Details Reply Post time 2017-12-19 03:35
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

giulio Post time 2017-12-18 00:35:33 | Show all posts
Handset Model: Vernee Thor Plus

Problem(s)/Feedback(s): The microphone does not always work, only sometimes. I have this problem with some apps: calls, whatsapp voice messages, voice recorder,...
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

Tibourse Post time 2017-12-19 03:35:17 | Show all posts
giulio replied at 2017-12-17 17:14
Handset Model: Thor Plus

Problem(s)/Feedback(s): When I make a normal call the microphone doesn't ...

same issue with my thor plus. It is very annoying ! We need a quick answer to correct the issue from Vernee.
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

manetta Post time 2017-12-19 18:45:58 | Show all posts
Handset Model: Thor
Problem(s)/Feedback(s): tethering via wifi: it disconnects often even if I switched "keep olways on". Also sometimes the data stream stops and I have to disconnect and reconnect the simcard to make it work again. using the thor as a tethering device is a nightmare!!!! Finally: no OTA update possibility: I've got the firmware thor_20161008. I try to update via OTA and it doesn't work. I try to download the file inside the memory and it doesn't work. No update is possible!
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

leandroflu Post time 2018-01-03 08:35:44 | Show all posts
When will there be a new update including latest security updates for the Vernee Thor? Mine shows the security update is 5th of December 2016 – this is almost one year ago!!
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

giulio Post time 2018-01-06 21:49:15 | Show all posts
Handset Model: Vernee Thor Plus

Problem(s)/Feedback(s): The gyroscope doesn't work!
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

yedrainf Post time 2018-01-15 20:13:38 | Show all posts
Abarrach replied at 2017-07-31 18:59
Hello,

I own a THOR-E version Thor_E_20170704174452

Hi about 1) Microphone doesn.t work on phone
I solved it disabling "OK Google"
Apps --> Google --> Settings --> Voice --> Voice match --> then disable first option OK Google

Reagrds
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

elriba Post time 2018-01-18 04:57:39 | Show all posts
Hello. Navigation buttons in my Thor Plus are not working. They stoped working 14 days after i bought phone and update OTA at the same day. My current OTA is 20171023173332. Plase fix this problem as quick as it possible.

Gregory
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

ToniLukana Post time 2018-01-25 18:47:16 | Show all posts
Handset Model: Thor E
Problems: Fingerprint sensor fail

Debug log:
01-25 10:13:33.954 2281-2551/? E/PROXIMITY: ProximitySensor: unknown event (type=3, code=0)
01-25 10:13:34.002 1549-1555/? E/GED: Failed to execute ioctl 3222824709, BridgeID(5), err(-1)
01-25 10:13:34.002 1549-1555/? E/GasService: Error on query GED info, err=1
01-25 10:13:34.457 2281-2551/? E/PROXIMITY: ProximitySensor: unknown event (type=3, code=0)
01-25 10:13:34.785 20869-20869/? E/ActivityThread: Activity com.android.settings.fingerprint.FingerprintEnrollFindSensor has leaked IntentReceiver android.hardware.fingerprint.FingerprintManager$2@337c2d2 that was originally registered here. Are you missing a call to unregisterReceiver()?
                                                   android.app.IntentReceiverLeaked: Activity com.android.settings.fingerprint.FingerprintEnrollFindSensor has leaked IntentReceiver android.hardware.fingerprint.FingerprintManager$2@337c2d2 that was originally registered here. Are you missing a call to unregisterReceiver()?
                                                       at android.app.LoadedApk$ReceiverDispatcher.<init>(LoadedApk.java:1199)
                                                       at android.app.LoadedApk.getReceiverDispatcher(LoadedApk.java:951)
                                                       at android.app.ContextImpl.registerReceiverInternal(ContextImpl.java:1314)
                                                       at android.app.ContextImpl.registerReceiver(ContextImpl.java:1294)
                                                       at android.app.ContextImpl.registerReceiver(ContextImpl.java:1288)
                                                       at android.content.ContextWrapper.registerReceiver(ContextWrapper.java:586)
                                                       at android.hardware.fingerprint.FingerprintManager.<init>(FingerprintManager.java:1030)
                                                       at android.app.SystemServiceRegistry$60.createService(SystemServiceRegistry.java:685)
                                                       at android.app.SystemServiceRegistry$60.createService(SystemServiceRegistry.java:682)
                                                       at android.app.SystemServiceRegistry$CachedServiceFetcher.getService(SystemServiceRegistry.java:949)
                                                       at android.app.SystemServiceRegistry.getSystemService(SystemServiceRegistry.java:902)
                                                       at android.app.ContextImpl.getSystemService(ContextImpl.java:1524)
                                                       at android.view.ContextThemeWrapper.getSystemService(ContextThemeWrapper.java:171)
                                                       at android.app.Activity.getSystemService(Activity.java:5593)
                                                       at android.content.Context.getSystemService(Context.java:2889)
                                                       at com.android.settings.fingerprint.FingerprintEnrollFindSensor.launchConfirmLock(FingerprintEnrollFindSensor.java:183)
                                                       at com.android.settings.fingerprint.FingerprintEnrollFindSensor.onCreate(FingerprintEnrollFindSensor.java:55)
                                                       at android.app.Activity.performCreate(Activity.java:6666)
                                                       at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1118)
                                                       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2677)
                                                       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2789)
                                                       at android.app.ActivityThread.-wrap12(ActivityThread.java)
                                                       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1527)
                                                       at android.os.Handler.dispatchMessage(Handler.java:110)
                                                       at android.os.Looper.loop(Looper.java:203)
                                                       at android.app.ActivityThread.main(ActivityThread.java:6251)
                                                       at java.lang.reflect.Method.invoke(Native Method)
                                                       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1063)
                                                       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:924)

Comments

Hello, It seems to be a conflict with the keyboard software Touch Pal 2018. I downgrade and disable this software and the fingerprint sensor works great again  Details Reply Post time 2018-01-29 16:59
Quick navigation :
Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules