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[Announcement] Report your problem of using vernee smartphone here

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rebecca02 Post time 2017-12-21 16:32:58 | Show all posts
Karl_Ebster replied at 2016-06-26 15:29
Hello, the volume control cannot be changed seperately for ringtone and notification, also with any  ...

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THOR BUG phone posts
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UNIX4ALL Post time 2017-12-21 18:49:20 From the mobile phone | Show all posts
On Apollo Lite, last OTA, There is a battery drain, on before OTA that drain didnt exist.
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THOR BUG phone posts
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compresor99 Post time 2017-12-24 17:27:32 | Show all posts
Hello, I have a problem with my Vernee Mix, today the package has arrived and the rear camera does not work for me. When I turn on the camera application, only the front is activated and there is no choice to change it to the rear camera. Please help.

p.s I installed the Droid info program and can not see the rear camera
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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Bizzaviet Post time 2017-12-28 08:39:55 | Show all posts
Hello you guys,Vernee Mix 2 4GB charging trouble, waiting Vernee & Gearbest reply
I am Lucifer from Chipons.com
I got 2 orders in Gearbest for our customers with Vernee Mix 2 4GB product (1 black and 1 blue), this below is our order:


Then i received this product as below (Shipping to Vietnam)
Order number: W1710250014021xxx Order date: Oct 25, 2017 and received on December 23, 2017
Order number: W1711091902491296, Order date: December 09, 2017 and received on December 09, 2017
After this phone come to customer, they use it normal and nothing happen.
But after this phone got low battery 20%, it suddenly shut down (Same trouble for 2 order)
I have to try recharge this phone, but look like not working. You can see red led in our video, but look like the current to go through the battery.
What i have tried?
- I have tried to format this phone by press power button + Up volume same time (About 15s)
- I have tried to format this phone by press power button + Down volume same time (About 15s)
- Tried to charge this phone, but not working
- Tried to open the back cover, but cannot disassembly.
But nothing happen, please check video:
https://youtu.be/k1f7JGAfQDU
https://youtu.be/0MdwaPXX42Q
https://youtu.be/om1z54QS2mY
I want to get answer from Gearbest and Vernee.
So please reply.
I send complaint to Gearbest also.
Thanks,
Source detail here: http://chipons.com/vernee-mix-2/
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THOR BUG phone posts
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leandroflu Post time 2018-01-03 08:39:03 | Show all posts
When will there be a new update including latest security updates for the Vernee Thor? Mine shows the security update is 5th of December 2016 – this is almost one year ago!!
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THOR BUG phone posts
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Adon Post time 2018-01-05 08:13:33 | Show all posts
Every time I try to make a call my thor vernee ends. I've tried updating the system and reinstalling the ROM but nothing solved my problem. Need help.
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Report your problem of using vernee smartphone here
THOR BUG phone posts
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Adon Post time 2018-01-05 08:15:34 | Show all posts
Every time I try to make a call my thor vernee ends. I've tried updating the system and reinstalling the ROM but nothing solved my problem. Need help.
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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elriba Post time 2018-01-18 20:08:11 | Show all posts
Hello. Navigation buttons are not working. After 14 days from day I purchase phone and started to use it they stop working, My software upgrade is 20171023173332.

Plase fix it fast.

Gregory
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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nirdar Post time 2018-01-23 00:00:18 | Show all posts

since the last update , the pulse notifacation light doesnt work with all messages from sms or whatsapp. That issue is known, but vernee shows no reaction.When i charge it, light is working. Its active, but it wont work further. thor_e-20170829 installed. I read, that THOR_E_20170524 shall be the best choice, but if vernee thinks of, not to loose client who want to buy next generations from their phones.....they have to react
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Report your problem of using vernee smartphone here
THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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Taiki84 Post time 2018-01-31 17:31:36 From the mobile phone | Show all posts
The GPS of mix 2 don't work correctly, when screen off I got a fix with 14 sattelites, when screen on I can't have a fix
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THOR BUG phone posts
TipsForum community will not offer after sale service . any after sale service request, please contact the reseller for immediate help .Thanks.
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