Report your problem of using vernee smartphone here

  received my phone today from gearbest . I took it out of the box and turned on black screen but the android didnt start .
i am turnig it back i just hope they refund my money back .
i am very upset and i was hoping this phone was a good purchase but it turns out a malfunction phone .
is there any sujestion to solve this.???
i also thought splashing it into or against a wall or trash it out the window ...
i ll just have to turn it to the vernee ...but its a shame !!!!

Vernee Active - so many bugs, so you can't even imagine!!!!!!!!
Where is update for software? Where is bug fix?
1) Not working fingerprint authentication in applications (unlock only works)
2) Sometimes impossible to unlock - button, fingerprint - doesn't matter
3) many, many other bugs...

Handset Model: Vernee Active
Problem :
1) No updates!!!!!!!!!!!!!
2) No bug fixes!!!!!!!!!!!!!!
3) So many bugs, as a hell!!!!!!!!!!!!!!!
You have updates for V2 Pro, but not for Active!!!!!!!!!???????????????????
WTF?????????????? WTF?????????????!!!!!!!!!!!!!!!!!!!!! WTF!!!!!!!!!!!!!!!!!!!!??????????????????????????????:@:@:@:@:@:@:@

Vernee x

Phone that I can't use as a phone. When someone calls me I can't hear them, only on loudspeaker!
No Oreo as promised on ads.

Vernee = waste of money

Vernee V2 Pro

Phone is asking for pass code after removing sim card while powered up. My back up person who will receive the text message to get the passcode received the message but deleted it because it was all chinese characters and he did not know what it was. I think i have the number that sent the message but do not know what it said and what the reply codes are to unlock my phone again.  Had this phone for one day and know i can not use it.  
Anyone know what the codes are to text back? I know they start and end with hashtags!
PLEASE HELP!!!!

anthonyef replied at 2018-08-26 23:36
Vernee V2 Pro

Phone is asking for pass code after removing sim card while powered up. My back up  ...

I solved my own issue.
Removed the sim again, in fact, replaced it with another sim card.
Once i did that, my privacy person received the text message again from the sim cards assigned phone number. Message was...
我开启了手机防盗功能，已将你的手机号码设置为紧急联系人号码，这样手机丢失也能够远程控制啦。
以下是相关指令：
远程锁定： #suoding#
远程销毁数据： #xiaohui#
找回密码： #mima#

I can not read chinese. So i google tranlated...

I turned on the phone anti-theft feature and set your mobile number as an emergency contact number so that the phone can be remotely controlled if it is lost.
The following are the relevant instructions:
Remote lock: #suoding#
Remotely destroy data: #xiaohui#
Retrieve password: #mima#

I just replied with #mima# and another text returned with
Your mobile phone anti-theft password is 12345678
Of course in chinese again and with a different 8 digit number!

But i got my phone back! Whoopee!!!
I then added a couple more family members to my privacy list of contacts so i had multiple chances to get my passcode.

где найти прошивку на модель Х1 (6/64)???

HELLO!!!!!!!!!!!
Is this an official update?
https://www.needrom.com/download/vernee-active/

great article, I was very impressed about it, wish you would have stayed next share
Happy Wheels

problem with  charge socket and repair on my country too problematical.in box didnt incloud warranty. i bought on alibaba without warranty. QI by fantasy charger not working. fortnite is not supporting now. microsoft louncher was worked with defect after
energy-save mode.